Dear Mr. & Mrs. Piper,
Since you personally did not witness any of the allegations presented in your Guest Commentary in The News Guard, we were sad to see your attempt to publicly impugn two homeowners in your vacation rental’s neighborhood without researching the facts. Here are the facts:
We believe your first set of clients left on or before Sunday, July 29th since there were no signs of visitors on Monday, July 30th. They left behind an overfilled garbage can plus two plastic sacks of garbage.
Why is that such a concern? Two reasons: One is because it pretty much shows thieves the house is a vacation rental and is most likely empty when there are no cars in the driveway. Two is because overflowing garbage cans and easy-to-puncture plastic garbage bags attract raccoons, crows and rats who in turn spread the trash throughout the neighborhood. In our neighborhood alone, there have been three dogs as well as their owners, injured by raccoons. One dog died leaving his newly widowed owner devastated. The residents know not to overcrowd a garbage can for these reasons alone.
On Tuesday, July 31, housekeepers prepared your house for your next client. They did nothing about the garbage. Proper protocol was followed and a picture, taken with a telephoto lens from the street, was sent to the code enforcement officer who in turn informed you and your property manager of the problem and the timing issues.
On Wednesday, your next set of clients, a family with small children, arrived. They were just finishing unpacking their car when my husband walked by to see if the garbage problem had been resolved. Your client was upset to be greeted by a full garbage can and that the bed guards were broken and/or missing on the bunk beds making it unsafe for his children to use. There was absolutely no reason for my husband to scream, yell, confront or viciously attack your client. Your own client will confirm your inappropriate accusations did not happen.
Your client asked my husband for advice regarding the garbage after Gordon informed him he had already turned in the problem. He even apologized to your client regarding the garbage situation offering to help him with it when your client disgustedly remarked he would drag the garbage out to the street himself. Gordon also offered to call your property manager on his behalf, which he declined stating he had additional “issues” to discuss with them.
For your information, the North Lincoln Sanitary Service does daily pick up services if needed. Reputable property managers, such as Beach Front Rentals and A-1 Rentals always drive by after a client leaves to check for damage and to pick up excess garbage. To have garbage outside the cans for 5 days, especially in the summer, is not fair to your incoming clients and it is not fair to the neighborhood. It also leaves a negative impression for the City’s VRD industry.
The second part of your complaint stated that this same gentleman’s wife had a “confrontation” with your brother-in-law who was on the deck listening to his radio. Just for the record, I don’t walk north as far as your house because I don’t enjoy the traffic and the off-leash dogs that frequent vacation rentals. Your intentionally humiliating public post regarding us was wrong on all counts.
We personally have recommended people stay at your vacation rental on numerous occasions and we have never complained about your vacation rental before this episode. Those of us who care about the security and peacefulness in our surrounding neighborhood have enough sense not to confront strangers. We don’t trespass on other’s property; we can’t say the same holds true for the VRD clients and one owner who have trespassed on ours. If a group is keeping us awake past 10:30 p.m., we call the property manager first, then file a complaint with the City who keeps excellent records on which property managers are doing their job. I would highly suggest you request to view that list; you might be surprised at the elevated number of complaints lodged against your property manager.
We do thank you for referring to your tenants as “clients”. It shows you are aware you are running a commercial business in our neighborhood. Statistics show visitors at VRDs are not actually the “lifeblood” of Lincoln City, but they are humans and we believe they should be treated as such. The transfer payments and full time residences are what keep the city alive year round. Their need for secure neighborhoods should be equally recognized.
Your beach neighbors,
Susan and Gordon Walker